The Office of the Attorney General of the District of Columbia reached a settlement with Town Sports International, LLC d/b/a Washington Sports Clubs (“TSI”), resolving a lawsuit alleging that TSI continued to charge membership dues to District consumers while their gyms were inaccessible due to the COVID-19 pandemic and failed to issue promised credits to all members’ accounts or process membership cancellations.

Eligible consumers were sent an email with a claim number and PIN. If you received an email regarding the refund, you are eligible to claim your refund.

You will need the claim number and PIN from your email to claim your refund.

Under the settlement, TSI agreed to fully reimburse District consumers who were unlawfully charged membership dues or fees.

For more information about the DC Attorney General’s case, visit the DC Attorney General’s website and search for TSI.

To claim your refund, you must file it by June 3, 2024, select a payment method and complete an IRS W-9 form.

Please note, if you owe taxes or child support to the District, your refund will be used to pay your debt. Before the OAG authorizes any payments to an eligible claimant, the D.C. Office of the Chief Financial Officer shall determine whether the claimant owes any amount to the District and will deduct the amount owed from the award to the claimant, if any. See D.C. Code § 1-301.86c(d).

The deadline to file a claim form was June 3, 2024.

Claimants will receive a refund of their membership dues or fees by electronic payment or check.  ACH credit, PayPal, Zelle and Venmo payment options are available.

If you still have questions, you may call toll-free 844-697-8338 to a Settlement Administrator, or email at info@wsc-refund.com.

You can also write to the Settlement Administrator with questions to:

TSI Refunds
PO Box 2002
Chanhassen, MN, 55317-2002