DC Office of the Attorney General
Washington Sports Club (“TSI”) Refund Process
The Office of the Attorney General for the District of Columbia (“OAG”), Office of Consumer Protection, is pleased to inform you that you are preliminary approved to receive a refund as a result of OAG’s settlement with Town Sports International, LLC d/b/a Washington Sports Clubs (“TSI”). The settlement agreement resolves allegations that TSI continued to charge membership dues to District consumers while their gyms were inaccessible due to the COVID-19 pandemic and failed to issue promised credits or process membership cancellations. Under the settlement, TSI agreed to reimburse District consumers who were charged membership dues or fees under those circumstances. For more information about OAG’s settlement with TSI, you can follow this link to the press release: https://oag.dc.gov/release/ag-racine-sues-washington-sports-club-charging-gym and the original complaint: https://oag.dc.gov/sites/default/files/2020-08/Washington-Sports-Club-Complaint.pdf.
To claim your refund, please follow the instructions on this website. This is a secure website, and you must use this Claim Number and PIN in order to complete the claims process. Only claimants that received a Claim Number and PIN are eligible to obtain a refund.